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Navy Federal Mortgage Calculator

Project Summary

A smaller but interesting project for Navy Federal, EffectiveUI was retained to understand the obstacles that existed for its customers who wanted to obtain a mortgage.  An initial series of user interviews and contextual research informed the creation of wireframes, a rapid prototype, and comps.  As access to the mortgage calculator is based on membership with Navy Federal, I am limited in the assets I am permitted to display online.

Project Assets

Kickoff document explanation of deliverables

Project scope diagram

Mortgage calculator wireframe

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